Sometimes customers ask us for (formal or informal) advice or to figure something out. For example, about new regulations, working safely with dangerous goods, certain packaging materials or special transportation. Both in the US and the Netherlands, we are always ready for our customers. We also support our clients as a Safety Advisor for Transportation of Hazardous Materials and as an Air Cargo Advisor. Within Special Cargo, there is always a specialist who is happy to provide you with thorough, crystal clear and worked out advice.
Practical inquiries for our customers
Many companies deal with dangerous goods in one way or another. These substances pose a potential hazard to humans, animals, materials and the environment, and that brings responsibilities. To comply with complex regulations and optimize business processes, Special Cargo provides practical advice and training to all parties involved. For example, to shippers, forwarders, carriers and shipping companies.
Regulatory consulting
At our Houston (Texas, US) site we provide our customers with regulatory consulting and professional training. We offer expert guidance on the handling of both general and function-specific hazardous commodities, ensuring compliance with regulatory requirements. And our regulatory compliance guidance equips you with the knowledge needed to navigate through complex regulatory landscapes effectively.
Our customers central
As a family business, we have a heart for the good cause – and therefore for you as our customers. The lines of communication with our customers are short and fortunately they also know how to find us frequently, which sometimes even leads to a new service or product. That’s also how our offer of dry ice was once created. And expanding our crating operations we meet the ever changing needs or our customers. This is how we strive to work together to provide the best in customer service and compliant solutions, to help satisfy your objectives.
The lines of communication with our customers are short and fortunately they also know how to find us frequently
Knowledge partner for government
Special Cargo is often asked to the Dutch government’s table, for example on the question: how are certain (new) regulations now being interpreted by the business community? Similarly, we were knowledge partners with the government for many years around the development of IATA’s Competency Based Training & Assessment. Our clients also reap the benefits of this as we represent their interests in many government working groups in the Netherlands and Brussels.
Safety Advisor
Every company that transports dangerous goods or performs related operations must appoint a Safety Advisor. This can also be an externally hired consultant, for example, when a safety advisor is only needed occasionally. For that, you can also turn to Special Cargo. We can provide a safety consulting solution and together we can ensure your company meets its legal environmental and safety obligations.
Air cargo security
As with dangerous goods, there are also strict rules regarding air cargo security. Special Cargo’s consultants guide companies to Known Sender or Approved Agent status, essential for companies looking to send air cargo. And once you have this status, Special Cargo’s consultants can assist you. They are aware of updates in laws and regulations and can provide training as needed.
Need advice?
Are any of the above situations recognizable? Or do you need support or advice in some other way? If so, we would be happy to act as your practical point of inquiry. We would love to hear from you!
