Sometimes customers ask us for advice or to figure something out. For example, about new regulations, working safely with hazardous materials, certain packaging materials or special transportation. We also support our clients as a Safety Advisor for Transportation of Hazardous Materials and as an Air Cargo Advisor. Within Special Cargo, there is always a specialist who can provide you with thorough, crystal clear and worked out advice.
Practical inquiries for our customers
Many companies deal with hazardous materials in one way or another. These substances pose a potential hazard to humans, animals, materials and the environment, and that brings responsibilities. To comply with complex regulations and optimize business processes, Special Cargo provides practical advice and training to all parties involved. For example, to shippers, forwarders, carriers and shipping companies.
Our customers central
As a family business, we have a heart for the good cause – and therefore for our customers. The lines of communication with our customers are short and fortunately they also know how to find us frequently, which sometimes even leads to a new service or product. That’s also how dry ice was once created, and the crating of products. This is how we work together to provide the best solutions Special Cargo can offer its customers.
The lines of communication with our customers are short and fortunately they also know how to find us frequently
Knowledge partner for government
Special Cargo is often asked to the government’s table, for example on the question: how are certain (new) regulations now being interpreted by the business community? Similarly, we were knowledge partner with the government for many years around the development of IATA’s Competency Based Training & Assessment. Our clients also reap the benefits of this: we also represent their interests in many government working groups in the Netherlands and Brussels.
Safety Advisor
Every company that transports hazardous materials or performs operations related to them must appoint a Safety Advisor. This can also be an externally hired consultant, for example, because you only need a security consultant occasionally. For that, you can also turn to Special Cargo. So together we ensure that your company meets its legal environmental and safety obligations.
Air cargo security
As with hazardous materials, there are also strict rules regarding air cargo security. Special Cargo’s consultants guide companies to Known Sender or Approved Agent status, essential for companies looking to send air cargo. And once you have this status, Special Cargo’s consultants can assist you. They are aware of updates in laws and regulations and can provide training as needed.
Need advice?
Are any of the above situations recognizable? Or do you need support or advice in some other way? If so, we would be happy to act as your practical point of inquiry. We would love to hear from you!
